The primary focus of this Client Relationship Lead role is to generate new business through your existing network and expand our Healthcare practice client base and revenue. This is a growth-driving role, not an execution-only position.
Candidates must bring a strong, active network of decision-makers at healthcare manufacturers (pharma, biotech, medical device, consumer health) and a demonstrated ability to convert these relationships into new revenue.
In this role, you will
- Proactively identify and activate opportunities within your network to open new logos for The Directions Group.
- Develop and execute account growth plans that move contacts from conversation to qualified opportunity to closed business.
- Lead capabilities discussions and solution design in partnership with Directions' Healthcare Practice Lead.
- Own the full commercial lifecycle: lead generation → opportunity development → proposal creation → close → project/engagement leadership → long-term account growth.
- Serve as the senior strategic partner for the clients you originate, accountable for relationship depth, successful engagements, revenue growth, and retention.
Success will be defined by your ability to bring in new business and build a sustainable portfolio of accounts you originate and grow.
You will thrive in this role if you have
- A passion for originating and closing new business from prospects with whom you have consultative relationships and professional equity.
- A strong, relevant network within healthcare (pharma, biotech, medical device, eye care) that you can actively leverage to generate opportunities.
- The ability to consistently meet or exceed revenue targets through your own business development activity.
- Strong commercial and consultative skills: leading senior conversations, uncovering business needs, and shaping winning intelligence solutions.
- Proven strength from brief through delivery in solution design, proposal development, pricing, and leading engagements.
- Fluency in core research methods and emerging AI-enabled approaches, and the judgment to apply them effectively in client contexts.
- 10+ years of experience in a commercial, client-facing role within healthcare insights, consulting, or related fields, with clear accountability for revenue generation and management.
When this role is not a fit
This is not a fit if your interest is primarily delivery against accounts that others have won. We're looking for a commercial leader who is energized by opening doors, shaping opportunities, and owning the growth of the business they bring in.
ABOUT THE DIRECTIONS GROUP
The Directions Group is an integrated intelligence firm that helps commercial teams move from data overload to decision readiness. We work with pharmaceutical and medical device companies to build the shared, trusted intelligence foundation that confident commercial execution requires.
We connect human understanding, business insights, and foresight & planning, not as separate services, but as an integrated system designed to answer critical questions in the moment of decision making. We create the clarity that organizations need to act on them and drive their business forward.
The Directions Group is redefining how insights power client decisions, shifting from one‑off research projects to a connected intelligence engine that actively shapes strategy. Within this model, our client service "pods" blend relationship leadership, synthesis, analytics, and flawless execution into a single, integrated team.
Directions is an Equal Opportunity Employer (EEO), including disability/vets
Careers
Other open positions
Our team is the heart of our success. We foster an environment where curiosity is encouraged, innovation is celebrated, and collaboration is key. From seasoned research veterans to fresh analytical minds, every member of our team plays a crucial role in delivering the high-quality insights our clients depend on to make critical business decisions.
When you join The Directions Group, you'll have the opportunity to:
- Work on cutting-edge research projects across diverse industries
- Collaborate with some of the brightest minds in the field
- Develop and apply advanced analytical and strategic thinking skills
- Contribute to the success of global brands and emerging innovators
- Grow your career in a supportive, dynamic environment
We believe in nurturing talent and providing paths for growth. Whether you're just starting your career or looking to take your expertise to the next level, The Directions Group offers the challenges, support, and opportunities you need to thrive.
No items found.
Deeply Informed Decision Making
“The Directions' team thought leadership, collaborative style, and creative research approach were instrumental to a successful delivery of a critical C-Suite project.
They became a valuable core team member, providing insight, subject matter expertise and strategic direction.”
They became a valuable core team member, providing insight, subject matter expertise and strategic direction.”