Text Messaging Terms & Conditions

You agree to receive recurring automated texts (e.g., SMS and MMS) messages from The Directions Group(TDG), including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. All the different types of messages you may receive market research messages shall be known collectively as the "Programs." Consent to receive automated marketing text messages is not a condition of any purchase.

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Cost

Msg & Data rates may apply. Please consult with your carrier for rate information.

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Message Frequency

Message frequency will vary. TDG reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. TDG also reserves the right to change the phone number from which messages are sent.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. TDG, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

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Cancellation

If you do not wish to continue participating in any Program or no longer agree to these Terms, you agree to text the applicable Short Code (or regular long code phone number where applicable) or directly reply to any mobile message received from a Program with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in order to opt out of that Program at any time. You may receive an additional mobile message confirming your decision to opt out.

You understand and agree that the foregoing options are the only reasonable and exclusive methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words or phrases other than those set forth above or verbally requesting TDG to remove you from our list, is not a reasonable means of opting out. You may be subscribed to multiple Programs across different Short Codes or regular long code phone numbers, and therefore you must separately text or reply STOP to each Short Code or long code phone number from which you wish to unsubscribe.

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Support

For support regarding the Program, text “HELP” to the applicable Program’s Short Code or long code, or email us at privacy@directionsgroup.com. Please note that the use of this email address, or texting “HELP” to the Program’s Short or long Code is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

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Our Disclaimer of Warranty

‍The Programs are offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with any Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of our control. We are not liable for delayed or undelivered mobile messages.